You must have your puppy examined by a licensed veterinarian of your choice within seven (7) business days of receiving your puppy. If your puppy, in the opinion of the veterinarian, has any physical problems considered to be life-threatening, we will provide you with a healthy replacement puppy of equal value. If there are no puppies available, one will be provided from the next available litter whelped. If you choose a puppy of greater value, then you will be responsible for the cost difference.
To make a claim, you must return the puppy back to Zion Bully’s within seven (7) days of the vet check. Also, include a signed statement from the veterinarian providing the date of the examination and an explanation as to why the puppy’s health is at risk. The statement must include a description of the symptoms supporting the opinion of the veterinarian. There will be no refund on shipping charges. Should the puppy die of a birth defect within one year of the time of purchase, Zion Bully’s will provide a replacement puppy. To qualify for this guarantee, you must have kept the puppy under the care of a licensed veterinarian. The care must include all vaccinations recommended by the veterinarian. To make a claim, you must provide a signed statement from the veterinarian including the cause of death and a copy of All of your puppy’s health records. If there are no puppies available, one will be provided from the next available litter whelped.
Failure to have the puppy examined within seven (7) days of purchase, VOIDS ALL GUARANTEES. Under no condition will we replace a puppy, where we are not advised of it’s being ill beforehand, or “put to sleep” without our permission.
Note: This health guarantee does not apply to the following: alopecia, hypoglycemia, cherry eye, entropion, giardia, internal/external parasites, coccidian (coccidiosis), kennel cough, parvo, distemper, allergies, viral/bacterial infections, mites, fleas, ticks. ALL types of mange, physical problems which are or could be the result of an injury, collapsing trachea, hernias, condescending testicles, open fontanels, hip dysplasia or any other disease or health condition that is treatable.
- Note: There is no guarantee this puppy can be shown or bred.
- Note: There is no guarantee on the color or size of the puppy now, or as an adult.
- Note: If a puppy is being returned for any health guarantee claim, you must also return all registration papers. Registration papers must be signed, transferring ownership back to Zion Bully’s.
- Note: All sales are final, and Zion Bully’s will not be held responsible for any costs accrued after the sale.
- Note: ALL DEPOSITS ARE NON REFUNDABLE